Orders and Payments

Frequently asked questions about placing an order and payment

Payment By Bank Transfer
Bank Transfer Bank Transfer | International Wire | Telegraphic Transfer | Overseas Wire. How do I send a Bank Transfer? Once your order has been place...
Mon, 3 Feb, 2020 at 2:41 PM
Payment by Electronic Check
ECheck: Electronic Check SECURE TRANSACTION Your details are encrypted and the information is securely transmitted directly to the financial institution...
Sat, 9 May, 2020 at 3:21 PM
I need a copy of my invoice for my order.
We ship all packages with an invoice . If you need a copy of the invoice, log in to your account dashboard to view all orders and invoices.
Mon, 21 Jan, 2019 at 7:31 PM
I made a mistake in my order!
We hold your order for approximately 4 hours after it is placed to allow for any necessary changes to billing/shipping addresses or product changes.  If it...
Tue, 15 Jan, 2019 at 6:26 AM
Contact Us
Contact  Customer Service Get help with your order, account, and more.   Get help with your order, account, and more.   Get help with your ...
Tue, 9 Jun, 2020 at 10:46 PM
Payment Processing Error
If you have encountered an error at Checkout payment, when trying to place an order, please follow these steps: Whilst logged in to your account, remove ...
Tue, 9 Jun, 2020 at 10:39 PM
Payment declined due to Zip Code Error
Why am I receiving Zip Code Error? Zip Code error happens where the default billing address zip code provided on your account does not match the zip cod...
Tue, 9 Jun, 2020 at 10:56 PM