Shipping and Tracking

Frequently asked questions about order shipment and tracking

DELIVERY UPDATE: IMPACT OF COVID-19
As a valued Abler customer, we would like to provide an update about the impact of the COVID-19 pandemic on Abler orders and deliveries. Firstly, we would l...
Thu, 14 May, 2020 at 6:17 PM
How can I track my order?
If you have placed an order and you want to check its status, you can view this from your account dashboard. Step 1 - Log on to your account St...
Sat, 9 May, 2020 at 4:28 PM
How long will the delivery take?
Typically, your package shipped by registered international post should reach you within 7-14 business days from day of dispatch.  In case you want your...
Mon, 25 Mar, 2019 at 9:16 AM
Where do you ship and delivery timeframe
Shipping Destinations: For the current list of countries that we ship to, visit the website -> https://www.abler.com/shipping/ We are unable to deliv...
Sat, 9 May, 2020 at 4:45 PM
I only received part of my order.
Some products will ship from different depots, even though you've placed them in the same order. Prior to contacting us, please log in to your acco...
Tue, 22 Jan, 2019 at 3:03 PM
Can I upgrade my shipping?
While you can't upgrade the shipping method directly online, we may be able to upgrade shipping before the package is dispatched.  If you’d like to cha...
Tue, 22 Jan, 2019 at 3:05 PM
Where is my order?
You can track your order by clicking on the tracking link provided in your shipping confirmation email. If you did not receive a tracking number, log in...
Sat, 9 May, 2020 at 4:42 PM
Will I be advised once my order ships?
You will receive a shipping confirmation email from us once your order leaves our depot. That email will include a list of everything that has shipped, as w...
Mon, 21 Jan, 2019 at 8:20 PM
What is your return/exchange policy?
We do offer returns and exchanges as long as the product packaging is intact and unused and within the expiry date. To set up an exchange, please contact cu...
Tue, 22 Jan, 2019 at 2:58 PM
When will my order ship out
Remember that if an order says it will ship in a certain amount of business days, this does not include weekends or holidays. Express shipped orders should ...
Fri, 14 Feb, 2020 at 2:02 PM