How long will delivery take?

Frequently asked questions about delivery times.

Order Delivery Time Frames
Our depot operates Monday to Friday (Asia/Pacific time). We make every effort to ship orders within 48 hours of receiving payment – you will receive an...
Wed, 16 Sep, 2020 at 2:01 PM
Notice to Collect
A ‘Notice to Collect’ provides details of where and how to collect your order.
Wed, 16 Sep, 2020 at 5:31 PM
Deadline For Collecting Order
Your package may be returned if it is not collected from the shipping agent or post office within 7 days of it being delivered.     Contact Customer Suppor...
Wed, 16 Sep, 2020 at 3:27 PM
Delivery Impacts: COVID-19
Impacts of COVID-19 have had varying impacts on standard delivery time frames.  For up-to-date information on current delivery time frames, take a look at ...
Wed, 16 Sep, 2020 at 4:19 PM